Packages are dispatched after receipt of payment with the expected delivery time being between 7 to 10 business days, depending on your location. Packages are shipped via courier with tracking and signature requirement. If you require your item to be delivered without being signed for, tick the appropriate box upon checkout illustrating your permission to leave the item without a signature.
Postage fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary depending on the item chosen. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Packaged are sized appropraitely and your items are well-protected.
If you are unsatisfied with the product you have purchased or find it is faulty, please contact us either by phone or by using our contact page and inform us of the situation. In the event the item is faulty either a full refund will be given or a replacement sent, depending on your preference.
There is a 30 day return period for change of mind purchased. Items must be returned in their original packaging without a broken seal. Please contact us either by phone or by using our contact page and inform us of the situation. A full refund minus the cost of postage will be given on receipt of the item.